Summary:Known for established presence since 1992 and 24/7 availability, Mr. Plumber (part of Cool Ray family) is praised for state-licensed technicians, no emergency fees, and comprehensive services. Customers frequently mention prompt response and professional service. Occasional remarks note mixed experiences with pricing and follow-through.
Customer Highlights:
- Strengths: 30+ years serving Atlanta, no overtime/emergency fees, upfront pricing approval, service contract options, BBB A+ accredited
- Weaknesses: Some inconsistent service experiences, occasional project completion delays
What to Check Before Engaging:
- Confirm all pricing upfront before work begins
- Ask if assigned technician is individually state-licensed
- Verify warranty terms on installations and repairs
- Request timeline estimates for larger projects
- Inquire about their service contract benefits and costs
- Check availability and scheduling flexibility
- Ask about their policy on incomplete or unsatisfactory work
Call-To-Action:Call +1 770-777-1111 for inquiries or to schedule service.